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Tickets and Admission

Can I pick my tickets up in advance of my visit?
Yes, you can purchase tickets in advance and print them at home through our online ticketing system. You may also purchase advance tickets over the phone and and pick them up in advance. Additional fees apply for phone orders. Call 610-388-1000 for more information.

Can I buy tickets online?
Yes. Visit tickets.longwoodgardens.org to purchase tickets online. Please note that many of our performances are sold by Ticket Philadelphia and Ticketmaster.

Can I leave and return?
Yes. Your admission ticket is good for the whole day of your visit. Please stamp your hand at our stamping kiosk in the Visitor Center prior to your departure. You must present your stamped hand to re-enter the gardens.

I have a ticket for a special event. When should I arrive?
Please plan to arrive at Longwood’s Visitor Center one hour prior to your reservation or show time. You make experience heavier-than-usual traffic when traveling to the Gardens during the holiday season. There is a short outdoor walk required to reach the Conservatory and The Terrace.

Can I get a refund? Can I exchange my ticket for another date?
All sales are final. Tickets are non-refundable and may not be exchanged for another date and time. Lost or stolen tickets will not be refunded or replaced.

How do I find out more about becoming a Member?
Visit the Membership section of the website for more information on the benefits of becoming a Members and for answers to Frequently Asked Questions.

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Timed Ticketing

Timed tickets are required for admission to Longwood Gardens.

Tickets are issued for a specific date and time and tickets are available for advance purchase now. Purchase your timed tickets now to avoid disappointment—tickets are limited and sell out quickly!

All sales are final. Tickets are non-refundable and may not be exchanged for another date and time. Lost or stolen tickets will not be refunded or replaced.

What is timed ticketing?
Timed ticketing offers select times to enjoy Longwood's displays and exhibits. With a timed ticket, a pre-established number of guests enter during each interval, allowing guests to enjoy shorter lines and a better viewing experience.

I am a Member. Do I need a timed ticket?
Members and guests covered by your Membership require free reservations after 2:00 pm on Peak Days during A Longwood Christmas. Reservations limited. Chimes Tower Level Members do not require reservations. Guests not covered under a Membership require a timed admission ticket. Complimentary Guest Tickets are for one-time general admission. Specially ticketed events, including Nightscape, and blackout date restrictions apply.  Complimentary Guest Tickets are valued at $18 each, are not replaceable, and may not be used for Member-only events.

What are the timed ticketing times?
Tickets are sold to allow entry during half-hour intervals from 9 am to one hour before Gardens close.

When is the best time to visit during the Christmas season?
The best times to visit the display are on non-peak days during Christmas.

What if we arrive late, after our entry time?
Longwood will make every effort to accommodate late arrivals, but we recommend you plan to enter during your scheduled time to better enjoy your experience. If you arrive within one half hour of your scheduled time you will likely be able to enter the Gardens immediately. However if you arrive more than one half hour from your scheduled time you may need to wait for the next available time slot.

Will we have to leave at a specified time?
No, timed tickets apply to entrance times only. You are welcome to stay until closing, no matter what time you enter.

We didn’t know about timed ticketing. Will we be admitted?
Longwood Gardens will make every effort to accommodate guests without timed tickets. However, if all times are sold out then you may need to return on a different day.

Do children need timed tickets?
Children ages 4 and under are admitted free and do not require a ticket. Children ages 5 and older do require a timed ticket.

Where can we get timed tickets?
Tickets are available at tickets.longwoodgardens.org or in person at the Visitor Center (tickets must be purchased in advance), or by calling 610-388-1000. Additional fees apply for phone orders.

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Prices

Does Longwood offer discounted tickets?
Longwood offers discounted rates for members of the military, groups, students (ages 5–18, or any age with valid student ID), and seniors (ages 62+). Please check with our Group Visits office about pricing for groups of 15 or more.

Does Longwood Gardens offer a military discount?
Yes. Longwood Gardens offers a military discount of 25% off general admission. Members of the Department of Defense, Armed Services, or dependents can receive this discount onsite by providing a valid military ID. Just stop by one of the ticketing counters in our Visitor Center.

What is a valid military ID?
A valid military ID is a document issued by the United States Department of Defense to identify a person as a member of the Armed Forces or a member's dependent, such as a child or spouse. The primary types of U.S. military ID cards being issued today are the CAC (for active duty members of the military), the DD Form 2, and Department of Defense Form 1173, for retirees and dependents.

How much is parking?
Our parking lot has ample space and is free of charge.

Can chaperones of pre-school groups get a chaperone rate?
Chaperones who accompany groups of children ages five and under are not eligible for a chaperone rate since Longwood does not charge admission for the children.

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Weather

What happens in case of inclement weather?
Longwood will make every effort to hold outdoor events and performances as scheduled. Cancellation of an event or performance is dependent on weather conditions at Longwood. The decision to cancel a performance will be made as close to show time as possible.

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Parking

Does Longwood have parking facilities? Is it free?
Parking at Longwood is free in a lot adjacent to our Visitor Center. During peak visitation times, free off-site parking may be in effect. Please follow signage and Longwood personnel directing parking. Two charging stations for plug-in electric/hybrid cars are available in our Visitor Center Parking Lot. The stations are available to guests free of charge.

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Getting Around Longwood

How do I get around the Gardens?
Longwood Gardens has about 300 acres that are open to the public, and walking or using a wheelchair or electric scooter (see Accessibility) are the only ways to experience it. It is best to wear comfortable shoes, and leave yourself ample time to take in the gardens. For your comfort, we also recommend hats and sun protection, especially in the summer. Visitors find plenty of time to rest by enjoying the The Terrace, seeing one of the many fountain shows, or taking in a performance.

How far is it to walk around the Gardens?
To walk the entire 20-room Conservatory at a leisurely pace takes about 1-1½ hours and covers ½ mile. The 20 outdoor gardens take an additional two to three hours and cover 2¼-3¼ miles of walking. The Heritage Exhibit in the Peirce-du Pont House takes ½ to one hour.

Is it outdoors?
While we have an expanse of gardens outdoors, including a wildflower meadow, we have many acres of gardens within Conservatories. The Main Conservatory houses nearly 20 gardens and covers about four acres, and it is all inside. The Heritage Exhibit, located inside the Pierce-du Pont House, is also indoors.

How far is it from the Visitor Center to the Conservatory?
It is a leisurely 10-minute walk from the Visitor Center to the Conservatory or to The Terrace, located near the Conservatory. On very crowded days (Easter, Mother's Day, the week after Christmas, etc.) there may also be a substantial walk from your car in the Parking Lot to the Visitor Center, although it is possible to drop passengers off at the Visitor Center then park the car.

Does Longwood have a tram or bus?
No. But we do offer individual scooter rentals while supplies are available. Please see below for rental rates and information.

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Handicapped Accessibility

Is Longwood Gardens accessible for people with disabilities?
Yes, Longwood is easily accessible to visitors with disabilities. There are 45 spaces reserved for handicapped parking at the front of the Parking Lot near the Visitor Center. Most restrooms and drinking fountains are wheelchair accessible. The Conservatory and the Terrace Restaurant are equipped with elevators, and some of the doors in the Visitor Center, Conservatory, and The Terrace are automated. Most garden paths are wide and paved, and a wheelchair route is suggested on the Guide Map. While most of the route is level or gently sloping, a few areas are more steeply graded but manageable with an able-bodied assistant. The Lookout Loft is the only accessible treehouse. The Chimes Tower and portions of the Peirce-du Pont House are not wheelchair accessible.

Is there a rental fee for wheelchairs, scooters or children's strollers?
Electric scooters, wheelchairs and children's strollers are available for rent in the Visitor Center, on a first-come, first-served basis. Scooters, wheelchairs and strollers are free for Members. All others are charged the following:

Scooters $25
Wheelchairs $4
Double Strollers $9
Single Strollers $6

Scooters are not available during rainy or snowy weather, or when the temperature is below 36°F. (In consideration of other visitors, scooters must be parked outside the Open Air Theatre, Peirce-du Pont House, and The Terrace when visiting those facilities.)

Can I reserve and wheelchair or scooter?
Wheelchairs and scooters can not be reserved in advance.

Does Longwood have scooters for two people?
Our scooters are single-seat only.

Is the picnic area handicapped accessible?
The Picnic Area is outside the main part of the Gardens and is accessible only by car or motor coach via Longwood Road. It features 70 picnic tables, grills, and restroom facilities in the shade of tall trees. Because it is in a wooded area, the ground is covered in mulch or gravel and not paved. The picnic tables were not specifically designed for handicapped accessibility.

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Events

I have a ticket for a special event. When should I arrive?
Please plan to arrive at Longwood’s Visitor Center one hour prior to your reservation or show time. You may experience heavier-than-usual traffic when traveling to the Gardens during the holiday season. There is a short outdoor walk required to reach the Conservatory, The Terrace, and Performance venue.

How much is the concert and how long is it?
Many of our concerts are included in Gardens admission. The concert length varies, but most last between a half hour and an hour. Specially ticketed shows are often longer.

Where are the daily functions held?
Many visitor activities take place daily at Longwood. Visit our Events page and enter the dates of your visit to find out what activities are happening on a specific day and their locations. You will also be given a printed handout of the day's events when you arrive at Longwood.

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Tours

Does Longwood Gardens offer daily tours of the gardens?
Yes, Longwood Gardens offers a variety of tours for our guests’ enjoyment. Guests can explore the inner workings of Longwood during Insider Tours. Guests can also enjoy educational walks, talks and tours that are included in your Gardens admission. Find out about the tours being offered on the day of your visit.

Does Longwood Gardens offer tours for groups?
Longwood Gardens welcomes visitors traveling in groups by offering discounted admission rates to groups of 15 or more ticketed individuals. Learn more about scheduling a group visit, and special tours that are available for groups.

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Visitor Conveniences

Where are the restrooms?
There are several restrooms open to the public at Longwood Gardens. In addition to the restrooms in the Visitor Center, there are rest facilities located in the Open Air Theatre, the Green Wall located near the East Conservatory, the Lower Level of the Main Conservatory, The Terrace, and the Catalpa Classroom at the far west end of the Gardens. There are also facilities at the Main Fountain Garden and the Italian Water Garden.

Is there a family restroom/changing room?
Our restrooms are equipped with pull-down changing tables and are large enough to afford visitors the privacy they need. We do not have facilities that are specifically designated as family restrooms.

Are there lockers?
We do not have lockers available for visitors.

Is there air conditioning?
Both the Visitor Center and The Terrace are air conditioned.

Is there an ATM?
There is no ATM on site. However they are available nearby outside the Gardens.

Does Longwood have wireless internet access?
Yes. Guests can connect to our "Garden Wifi" free of charge during their visit. Please note that some areas of the Gardens do not have wifi coverage.

Can I bring my pet?
Pets are not permitted in the Gardens, nor are there provisions to temporarily house them during a visit. Please do not leave dogs or cats in your car in the Parking Lot during warm weather since shade is minimal. Properly identified Service Dogs that provide assistance for visitors with disabilities are permitted everywhere at Longwood.

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Food and Drink in the Gardens

Where is the cafeteria? How far is it from the Visitor Center?
The Terrace is a leisurely 10 minute walk from the Visitor Center. A self-service cafe and full-service dining room are both available at Longwood.

Do I need an admission ticket if I want to eat at The Terrace?
Yes. The Terrace is available only to Longwood visitors.

Does The Terrace have food for ethnic groups or kosher food?
Longwood Gardens does not have a Rabbi on staff to accommodate a strict kosher diet. The Terrace, however, does purchase kosher products. If you adhere to a strict kosher diet, we suggest you either bring your own food or call The Terrace in advance of your visit so your needs can be accommodated.

Can I bring my own food and drink into the Gardens?
Picnicking or bringing in any outside food or beverages (except water) is not permitted. However, Longwood does provide a picnic area, outside the main garden grounds, for the convenience of our guests.

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Smoking in the Gardens

Can I smoke in the Gardens?
To protect the health and well-being of our guests, staff, and plants, Longwood Gardens is a smoke-free environment. Guests may smoke in their personal vehicles.

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The Terrace

Where is the cafeteria? How far is it from the Visitor Center?
The Terrace is a leisurely 10 minute walk from the Visitor Center. A self-service cafe and full-service dining room are both available at Longwood.

Do I need an admission ticket if I want to eat at The Terrace?
Yes. The Terrace is available only to Longwood visitors.

Does The Terrace have food for ethnic groups or kosher food?
Longwood Gardens does not have a Rabbi on staff to accommodate a strict kosher diet. The Terrace, however, does purchase kosher products. If you adhere to a strict kosher diet, we suggest you either bring your own food or call The Terrace in advance of your visit so your needs can be accommodated.

Can I bring my own food and drink into the Gardens?
Picnicking or bringing in any outside food or beverages (except water) is not permitted. However, Longwood does provide a picnic area, outside the main garden grounds, for the convenience of our guests.

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Photography

Does Longwood allow photos/videos to be taken?
Longwood Gardens encourages its guests to take casual photographs and videos of their visit for their own personal use. However, personal photographs and videos may not be used for commercial purposes. Additional restrictions may apply for performances (announcements will be made prior to each show).

All professional photographers must sign a permission form indicating that any photographs or video/film footage taken at Longwood will not be used for promoting commercial products or services.  (Please note that Longwood will not sign general releases giving blanket permission for stock agencies to use photos taken at Longwood.)

Please note:

  • All photography is at the discretion of Longwood Gardens.
  • All photographers, videographers, and artists must purchase general admission tickets or be active Members.
  • Photography sessions must not interfere with the enjoyment of Longwood's other guests.
  • As a courtesy to all guests, flash photography after dark is not permitted.
  • The use of props or signs is not permitted.
  • Product photography is not permitted.
  • Portfolio photography for aspiring photographers and models is not permitted.
  • Changing of clothing or photography of bathing suits or lingerie is not permitted.
  • Commercial filming and photography are permitted by appointment at the discretion of the Gardens. Location fees and insurance are required, and certain restrictions may apply. For information about commercial photography and filming, call 610-388-5442.
  • During your visit you may be filmed, videotaped, and/or photographed by a Garden employee or contract photographer. Your attendance serves as permission for the use of your image by the Garden and its constituents.

Are tripods and easels allowed in the Gardens?
Tripod/monopod/easel use by amateur photographers and artists is permitted in the Conservatory and the Peirce-du Pont House from 9:00 am–12:00 pm daily.

It is not necessary to inform Longwood of your plans in advance; simply purchase your admission ticket upon arrival and proceed to the Guest Services Desk in the Visitor Center where you will fill out a permission form and receive a tripod or easel tag.

Please note:

  • Tripod/monopod/easel use by amateur photographers and artists is not permitted in the Indoor Children's Garden at any time.
  • Tripod/monopod/easel use is permitted in the Waterlily area.
  • Tripod/monopod/easel use by amateur photographers and artists is permitted outside in the Gardens any time at the discretion of Longwood Gardens, with the exception of high volume days or specially ticketed events such as the Christmas display season and Fireworks & Fountains shows.
  • Photography, painting or drawing sessions must not interfere with the enjoyment of other guests or create any safety concerns.
  • Tripod use is limited to garden photography. Use of tripods for individual or family portraits, product photography, or portfolio photography for aspiring photographers and models is not permitted.
  • Hand-held easels (without legs) for drawing and painting are permitted any time. Portable chairs and equipment carts are not permitted.

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Weddings

Can I have my wedding at Longwood?
Weddings, wedding receptions, religious ceremonies, proms, and other private parties are not permitted at Longwood Gardens. Wedding photographs, however, may be taken at Longwood provided the following guidelines are observed:

  • Wedding photography is permitted only in the outdoor gardens from 9:00 am until one hour before closing, never indoors in the Conservatory, even if it is raining.
  • All photography is at the discretion of Longwood Gardens.
  • Lights may not be used at any time.
  • The use of props or signs is not permitted.
  • Tripods may be used, with the exception of high volume days such as the Christmas display season, Fireworks & Fountains shows and other popular visitation days. Security will determine when to restrict their usage. See additional guidelines for use of tripods.
  • Everyone, including the photographer, must purchase an admission ticket to enter the Gardens.
  • Rice or confetti may not be thrown, and food and beverages are not permitted in the Gardens.
  • Photos are for personal use only, not for advertising wedding gowns, products, or services.
  • Portfolio photography for aspiring photographers and models is not permitted.
  • The photography session must not interfere with the enjoyment of Longwood's other guests or create any safety concerns.
  • All vehicles must park in the Guest Parking Lot outside of the Visitors Center.

It is not necessary to inform Longwood of your plans in advance, but it is necessary to fill out a permission form.

Fill out the form at the Guest Services Desk in our Visitor Center or download the form (PDF) and mail it to:

Guest Services Desk
P.O. Box 501
Kennett Square, PA 19348

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Other Brandywine Valley Attractions

What else is in the area? How do I get there?
There are several accommodations in our area. Please view our page on other Brandywine Valley attractions for more information.


Horticulture Information

Do you have a question about Longwood’s Plants and Displays?

Our Horticulture Information Team can answer it for you! We can answer your questions about our history and horticulture, help you identify plants that you see in our Gardens, and even let you know if a plant you see here can be grown at your home.

Contact us via any of the following:

You may also want to check PlantExplorer, our plant collection database.

Please note: Due to the high volume of questions we receive, we are only able to accept questions directly related to the plants and displays at Longwood Gardens. We are unable to answer your general home gardening, landscaping, and garden design questions. 

Longwood cannot accept plant, insect, or disease samples. We are also unable to provide value estimates for trees or other plants. We do not provide consulting services.

For your reference, you may contact the Morris Arboretum’s Plant Diagnostic Clinic or Penn State Cooperative Extension or your local county extension service in your state for questions not related to Longwood Gardens. Outside of Pennsylvania, please refer to https://ask.extension.org/ask.