Accessibility Program FAQs
What is the Longwood Shines program?
The Longwood Shines program works with targeted organizations in the region to offer their communities discounted $3 admission to our Gardens during select months.
When is this offer valid?
Longwood Shines runs the entire months of January, April, August, and October. Guests can experience all of our seasons, including A Longwood Christmas in early January, Orchid Extravaganza in mid-January, Spring Blooms in April, Festival of Fountains in August, and Autumn’s Colors in October.
How do I redeem this offer?
Purchase of these discounted tickets is available onsite only in the Visitor Center at any ticketing counter. Simply bring in the voucher you received from one of our partner organizations to any ticket booth during the months of January, April, August, and October. Hold onto your voucher, as it can be used for repeat visits to the Gardens.
How many people can I bring with me using the $3 voucher?
All people in your party are able to take advantage of the $3 per person general admission ticket. Children ages 4 and under are always free.
Can I use this discounted admission for concerts or Fireworks & Fountains Shows?
No, this voucher is for general admission only, not specially ticketed events. If you’d like to turn this ticket into a special event ticket, please visit Central Ticketing in the Visitor Center.
If I can’t visit during these months, are there other programs I can take advantage of that offer a discount?
Yes! Longwood also partners with several area libraries on a Library Membership program. Additionally, for families that qualify for the ACCESS card or Delaware SNAP, there are general admission discounts year-round.
Do I need to reserve a timed-ticket with the Shines program?
No! Simply bring your voucher to our Gardens for entry. The Shines program is valid during days the Gardens are sold-out.
What is the Library Membership program?
The Library Membership program works with targeted libraries in the Chester County and Wilmington regions to increase access to the Gardens. Longwood provided a Membership to these targeted libraries in the region for their patrons to check out and visit the Gardens free of charge. Current participating libraries are:
- Kennett Square Public Library
- West Chester Public Library
- Coatesville Public Library
- Avon Grove Public Library
- Oxford Public Library
- Wilmington Public Library
- North Branch Wilmington Public Library
When is this Membership valid?
This Membership is valid year-round for general admission to our Gardens. It is not valid for specially ticketed events or Fireworks & Fountains Shows but can be used on days the Gardens are sold-out and during A Longwood Christmas.
How do I get a Library Membership card?
To check out the Library Membership card, you must have a valid library card to the library that holds the Membership. Contact your library for additional details.
How long do I get to keep the Library Membership card?
Each individual library has their own identified check out periods, late/lost fees, and other details. Please contact your library for specific information.
Do I need to make a timed Member reservation when I use this Membership card?
No! Simply bring the Membership card to the Gardens for entry. If you wish to leave and return in the same day, simply show the card to re-enter the Gardens.
How many people can visit with me with this Membership?
This Membership card is valid for up to 9 people. Children ages 4 and under are always free. Additional tickets can be purchased at a 10% discount.
Are there other benefits I receive when using this card?
Yes! While at the Gardens, you also receive the following discounts:
- 20% discount on dining
- 10% discount on additional tickets for friends and family
- 25% discount on Membership purchases
- 10% discount in our GardenShop
What is the Longwood ACCESS program?
The ACCESS program provides those with a state-issued Pennsylvania ACCESS card or a Delaware issued SNAP card General Admission for up to four individuals ages 5 and up at $2 each. Children 4 and under are free. Please note, the America the Beautiful Access Pass is not included in this program.
What is an ACCESS card?
An ACCESS Card is given by the state to Pennsylvania residents who monitor their government-issued cash, food, or medical benefits with an EBT card. Please note, the America the Beautiful Access Pass is not included in this program.
What is the Delaware SNAP card?
Delaware SNAP is a government sponsored food supplemental program.
When is my ACCESS or Delaware SNAP card valid?
ACCESS is valid year-round for general admission to the Gardens. It is not valid for specially ticketed events or Fireworks & Fountains Shows but can be used during A Longwood Christmas when tickets are available. We cannot accommodate if we are sold out. Please note, the America the Beautiful Access Pass is not included in this program.
How do I purchase tickets using the Longwood ACCESS program?
Purchase of these discounted tickets is available online.
How many people can I bring in under the Longwood ACCESS program?
The ACCESS Cardholder can bring up to three guests for a total of four people for just $2 dollar a person. This means a group of 4 people can visit the Gardens for $8 total.
Do I need to secure a timed-ticket or reservation to visit?
Yes, please purchase a timed-ticket online for the day of your visit. Please note, we cannot accommodate if we are sold out.
How many times can I use my ACCESS or Delaware SNAP card for admission?
You can visit the Gardens as many times as you’d like using the ACCESS program. Just purchase tickets online and bring your ACCESS card or Delaware SNAP card to any ticket booth in the Visitor Center.
Can I use my ACCESS or Delaware SNAP card for specially ticketed events?
No, ACCESS admission is for general admission only, not specially ticketed events. If you’d like to turn this ticket into a special event ticket, please visit Central Ticketing in the Visitor Center. It is valid during A Longwood Christmas.
Are there other institutions I can visit with my ACCESS card?
Yes! Art-Reach runs the ACCESS Philly program. You can find more information on it here.