Explore these frequently asked questions to learn more about Membership.
Joining
Upgrading Your Membership
Renewing
Benefits
Gift of Membership
Usage Guidelines
Joining
How do I become a Member?
Memberships are available for purchase online, in person at Ticketing & Member Services, or by calling 610.388.1000. Phone processing fees do not apply to Membership purchases.
Can I apply my paid admission to my Membership if I decide to join?
Yes, you may apply a portion of your paid General Admission toward the cost of your Membership within thirty (30) days of your visit date with your dated receipt/ticket. The amount that you can apply depends on the category of Membership that you are purchasing. Unfortunately, at this time, we cannot apply this credit online. Please inquire by phone at 610.388.1000, or stop by Ticketing & Member Services for specific details. Phone processing fees do not apply to Membership purchases.
Can I pay for a Membership using a Donor Advised Fund?
Yes, Longwood Gardens accepts gifts from Donor Advised Funds (DAFs) as payment for Membership dues, however the Member must waive all associated non-deductible Membership benefits, which includes Complimentary Guest Tickets. Please note that the personal payment amount cannot be subtracted from the donor advised fund grant amount — bifurcated payments are not allowed.
Questions about the policies of your specific donor advised fund can be directed to your fund advisor.
Please direct Donor Advised Fund Membership payments to:
Longwood Gardens
P.O. Box 501
Kennett Square, PA 19348-0501
Attention: Membership Department (DAF)
Can I apply the concert ticket price to my Membership?
Concert nights are considered special event nights in the Gardens. You may apply a portion of a purchased non-Member ticket(s) to a new Gardens Preferred or Gardens Premium Membership. A portion of up to five (5) tickets may be applied when purchasing a Gardens Preferred Membership and a portion of up to nine (9) may be applied when purchasing a Gardens Premium Membership. Please ask a Guest Services Representative for details.
Do you offer a Membership for young adults?
If you are age twenty-five (25) and under and would like to purchase a Gardens1 Membership, you can apply our young adult discount of $35 to your Membership purchase. The young adult discount can only be processed onsite, as a valid ID is needed to confirm your age. The discount can also be applied after you purchase your Membership.
Do you offer any other types of discounted Membership?
We offer a Young Adult discount of $35 when purchasing or renewing a Gardens1 Membership, to those who are ages twenty-five (25) and under. Also, for non-Members, you may apply a portion of your paid General Admission toward the cost of your new Membership within thirty (30) days of your visit date with your dated receipt/ticket. Please make sure we have your updated email address on file as we periodically send out special promotions by email. Discounts may not be combined.
How many named cardholders can I have for my Membership?
Gardens2, Gardens5, Gardens Preferred, and Gardens Premium Memberships have a maximum of two (2) named cardholders per Membership.
Do the primary and secondary cardholders need to live in the same household?
No, the two cardholders do not need to live in the same household, but the benefits of being a Member extend to only those two (2) named cardholders. Please keep in mind that all Membership correspondence and mailings will be sent only to the primary cardholder.
Do I have to have a secondary cardholder?
For certain Membership levels, a secondary cardholder is part of the package. Membership benefits extend only to named cardholders. If your Membership includes a secondary cardholder, we strongly recommend that you name a second cardholder to take advantage of all the benefits of the level of Membership you selected.
What if I have more children than my Membership level covers?
If you purchase a Gardens5, Gardens Preferred, or Gardens Premium Membership, you can purchase up to five (5) additional youth access for your Membership. Additional youth access are $15 each to add to your Membership and are valid for those ages eighteen (18) and under. Please know additional youth access can only be added when you purchase or renew your Membership.
Can my nanny/babysitter bring my children to the Gardens using my Gardens2, Gardens5, Gardens Preferred, or Gardens Premium Membership?
Yes, your childcare provider may bring your children to the Gardens without one of the named cardholders present. Please have them stop by Ticketing & Member Services with one of the active Membership cards. We will ask them to verify the address on the Membership and give them a temporary ID for the day. Please note that all attendees ages five (5) and older count towards the total number of admissions allowed per your Membership level.
Can children of Gardens2, Gardens5, Gardens Preferred, or Gardens Premium Members use a parent’s Membership card without one of the named cardholders present?
Yes, please have your child or children, ages eighteen (18) years and younger, stop by Ticketing & Member Services with one of your active Membership cards. We will ask them to verify the address on the Membership and give them a temporary ID for the day. Please note that your children count towards the total number of admission allowed per your Membership level.
Do you offer a Membership for families with adult children?
Yes. Gardens2, Gardens5, Gardens Preferred, and Gardens Premium allow flexible visitation which can be any combination of guests five (5) years of age and older. Please note that Gardens2, Gardens5, Gardens Preferred, and Gardens Premium Memberships have a maximum of two (2) named cardholders. One named cardholder must be present to gain access to the Gardens. The number of admissions is based on Member level.
I am a person with a disability and need a caregiver to assist me with my visit. What do you recommend?
One (1) personal care attendant accompanying a Member with disabilities and/or accessibility needs is able to gain access, free of charge, to our Gardens without being included in a Membership. You may purchase any level of Membership and visit our Gardens with your personal care attendant. Personal care attendant tickets cannot be acquired in advance, but may be picked up at the ticketing counter upon entering the Visitor Center.
Do you have a Lifetime Membership level?
We do not offer a Lifetime Membership and do not plan to offer this in the future.
I recently purchased a Membership, now what?
I JOINED ONLINE: If you would like to visit Longwood Gardens soon, please bring your temporary Membership card (received via email) for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.
I JOINED BY MAIL OR PHONE: If visiting Longwood Gardens prior to receiving your Membership packet in the mail, please stop by Ticketing & Member Services and they will print a temporary Membership card for access to the Gardens. Permanent Membership materials arrive in 2-4 weeks.
Can I change the name(s) on my Membership after purchase?
You may change the name(s) on your Membership at the time of renewal. If you just joined (within the past four weeks), and wish to change the name(s) on your card, you must return all of your current Membership cards to be issued cards with the new name(s).
Does Longwood Gardens offer corporate or company Memberships?
At this time, Longwood Gardens does not offer corporate Memberships for a group of employees or clients. Memberships are intended for up to two (2) individually named Members, depending on the Membership level. Named Members can visit year-round and bring guests based on their Membership level.
Can my company be listed as the Primary or Secondary Member, in order for employees or clients to visit the Gardens?
At this time, Longwood Gardens does not offer corporate Memberships. The Primary and Secondary Member names are intended to be individual first and last names, as all our Members are asked to show a photo ID with a name that matches the Primary or Secondary Member name on their Membership card for access to the Gardens.
When will my Membership expire?
Your Membership is valid for one (1) year from the date of purchase. You can email membership@longwoodgardens.org or call 610.388.1000 to inquire about your expiration date.
Why isn't the tax-deductible amount of my Membership 100% of what I paid?
Each Membership comes with two (2) Complimentary Guest Tickets. These guest tickets have a value of $29 each. The tax-deductible portion of your Membership is the purchase price of your Membership minus $58.