Tickets cannot be issued when the current Membership cycle has expired.
Tickets are good for 1 year from the issue date and may be used for one-time general admission.
Tickets can be issued online or onsite at Central Ticketing. They cannot be issued via phone.
Guests using a Complimentary Guest Ticket do not need to purchase an additional timed admission ticket or reserve it for a specific day and time.
Guests need the barcoded print-at-home ticket(s) for entry and you do not need to accompany your guests to the Gardens.
Complimentary Guest Tickets may not be sold, transferred or distributed to any other person or entity for commercial gain. If Longwood Gardens has reason to believe the Complimentary Guest Tickets have been resold they will be invalidated and the holder will be refused admission.
Restrictions & Blackout Dates
Complimentary Guest Tickets are not valid on blackout days (peak days) during A Longwood Christmas. Blackout days are all Fridays, Saturdays, and Sundays during A Longwood Christmas, through January 1, and every day December 26 through January 1.
May not be used for admission to special ticketed events.